Keep your users informed with scheduled, approved email communications

Scheduled Email enables your team to send client-written copy, within an agreed template, to platform users on a defined schedule. It is designed for product updates, content alerts, event follow-up, reminder campaigns and regular engagement programmes where consistency, timing and governance matter.

Mon09:00
Wed09:01
Fri09:02

What this enables

Built for governed, scheduled and structured engagement.

  • Send scheduled communications to selected user groups
  • Use agreed templates for consistent formatting and branding
  • Support regular content promotion, campaign reminders and programme updates
  • Reduce manual follow-up by configuring communication schedules in advance
  • Give commercial, medical or agency teams a managed way to keep users engaged

Typical use cases

How life-sciences teams put this to work.

Monthly or quarterly content updates
New publication or ePrint availability notices
Event follow-up communications
Training reminders
Campaign engagement prompts
Internal field-force enablement updates

How it works

A communication template is agreed, copy is supplied by the client or agency team, the schedule and audience are configured, and emails are sent to the relevant users according to the approved plan.

Designed to support good governance by regulatory area, including client-specific operating models aligned to US FDA, EU EMA and UK ABPI requirements where applicable. Email templates, audience selection, scheduling and approval workflows can be configured according to client processes.

Contact us to enable this capability

Ready to enable Scheduled Email?

Please contact your account team to discuss enabling this capability.

Discuss enabling Scheduled Email